FAQ

What is your return policy?

We offer a 60-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Your Linarva Lamp must be undamaged.

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 7-12 business days. Expedited shipping options are also available at checkout.

How does the Linarva Lamp simulate a sunrise?

The lamp gradually increases brightness over 10–30 minutes before your set wake-up time, mimicking natural sunrise to help you wake up gently and refreshed.

Is the brightness adjustable at night?

Absolutely. You can dim the lamp to very low levels for a soft nightlight, or turn it off completely if you prefer total darkness.

Can I control it with an app?

Yes, the Linarva Lamp pairs with our mobile app (Halo Light), allowing you to adjust settings, schedule alarms, and customize your wake-up experience right from your phone.

Can I use it without the app?

Yes, all essential functions like setting alarms, adjusting brightness, and choosing sounds can be done directly on the lamp.

What are your contact details?

You can contact us directly through our email: support@linarva.com

How many colour options does it have?

The Linarva Lamp offers 5 solid colour options plus a screen-off mode when you prefer no display. In addition, it features 6 soothing gradient effects, giving you a total of 12 ways to customize the lighting to your mood and space.